Technology enables businesses to work remotely, collaborate more efficiently, and manage their time more effectively. But to achieve these benefits, you need to implement technologies that align with your business’s needs. Here are some things to consider. Change office communication To increase efficiency, set up instant messaging software such as Slack or Microsoft Teams. This […]

In the digital age, cybersecurity should be one of the top priorities for anyone who goes online. One way is to vet those who are trying to access your systems. But when it comes to verifying users’ identity, many are unaware of the two kinds of authentication measures available. Read on to know the differences […]

Microsoft is always ensuring that their popular cloud-based productivity suite, Office 365, is constantly being improved. Because of the great applications and support offered, small- to medium-sized businesses (SMBs) are continually migrating to the platform. If you are considering moving to Office 365, you should be aware of five factors that can cause a migration […]

Talk of business trends usually revolves around process optimization and efficiency rather than just volume. As such, order management systems (OMSs) are gaining popularity, thanks in large part to their ability to provide immediate results. First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former is […]

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly. #1. Improve customer service One of the most important reasons why businesses […]

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

Your company website creates an initial impression on potential customers. And because first impressions last, your website must be visually appealing, responsive, and up-to-date with web trends. Your visitors must have a seamless experience while navigating your site. These design trends will make them click on that “Buy Now” button. Scrolling Scrolling is a convenient […]

Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open. Here are some of the key strategies many companies rely on. Backup your data, applications, […]

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your […]

The choice to monitor your employees’ computers or not is a tricky one. While part of you may think it’s unethical, it could end up saving you hours of lost productivity or preventing a data breach. Here are some pros and cons of employee monitoring, and some tips to handle it fairly if you decide […]