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Business Intelligence (BI) has conventionally been limited to big business; only they can afford pricey experts with specialist knowledge who can leverage BI’s value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses (SMBs) to get in on the game too. And with SMBs now producing far […]

Lax bring your own device (BYOD) policies are a growing concern for businesses. If not managed properly, these can pose security risks to your organization. How can you mitigate the risks associated with the BYOD trend? Whether your employees are using smartphones, tablets, or laptops, you need a BYOD security policy. Additionally, you need to […]

VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is critical, so if you want to learn how to do it, read on. What is theft of service? Internet-based phone systems […]

As the end of the year nears, it’s a good time to reevaluate your IT priorities. And if cloud technology isn’t one of them, that needs to change. There are at least six types of apps and platforms every business should have. Let’s take a look at each. Email Every business needs email. And while […]

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue — is extremely crucial. To respond to this need, savvy business owners are implementing customer relationship management (CRM) systems as a […]

Twitter is one of the most popular social media platforms for businesses because it enables them to focus on public conversation and exposure. Businesses use Twitter to engage their customers and update them on various business activities and news. Follow these tips on how to make the most out of Twitter for your business. Build […]

Companies — small- and medium-sized businesses, in particular — struggle to protect their data. For one, they make mistakes in the strategies they employ to protect their IT infrastructure. If your organization still does one or more of these bad security practices, act quickly to correct them. Open wireless networks With one main internet line […]

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these […]

In small- and medium-sized businesses (SMBs), some 50 to 150 workers access the net daily through the company network via browsers. That’s why any SMB must secure its browsers to keep its data safe from data theft and other forms of cyber attacks. To do so, follow these simple steps. Prevent browser tracking If you […]

Every business owner knows that having a business continuity plan is crucial to the success of their organization. However, when the unexpected does happen, companies tend to overlook how well employees can stick to the plan. To make sure your plan doesn’t go up in flames, here are five critical mistakes you must avoid. Mistake […]