Don’t make these mistakes when investing in IT

More and more businesses are investing more money in new IT solutions to drive efficiency, enhance customer service, and improve cybersecurity, among others. However, your IT investment might become a waste of money if you make these mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the […]

Practical tips to secure your email account

Email is one of the most commonly used forms of communication nowadays. It’s quick, easy, and convenient, but it’s also vulnerable to attacks from hackers. Read on for some practical tips that you can use to secure your email account and keep your information safe. Use strong passwords Many email users fail to realize how […]

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

Improve your eCommerce business with cloud-based OMS

If you’re running an online store, then you know how important it is to have a streamlined order management system (OMS). A cloud-based OMS can help take your business to the next level by providing a number of advantages that traditional, on-premises systems can’t match. Read on to learn more about the key benefits of […]

Steps to defend your business from watering hole attacks

Watering hole attacks are on the rise, but many businesses are still unprepared against it. To avoid falling victim to a watering hole attack, it is crucial to know what it is, understand the risks, and take steps to defend your business. How watering hole attacks work The term “watering hole” colloquially refers to a […]

Don’t let TDoS attacks ruin your VoIP system

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]

HTTPS: The safer way to browse the web

Hackers are becoming more and more sophisticated, and it is more important than ever to take steps to protect yourself online. These steps include visiting websites that use HTTPS. Read on to find out what HTTPS is, why it is important, and how you can make sure that you are always browsing securely. What is […]

How to boost staff efficiency: Tips and tricks

The dream of every business owner is to make sure their company is running like a well-oiled machine. At the center of this dream is a team of efficient employees making good use of the time and resources at their disposal. You can achieve that dream by following the tips provided in this article. Provide […]