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VoIP system costs that you should know about

Like all business components, Voice over Internet Protocol (VoIP) systems have costs of ownership, or the direct and indirect costs accrued by a certain service or product. Understanding your VoIP’s total cost of ownership will help with your tech budgeting and more. Upfront costs Upfront costs are largely determined by the manner in which you […]

Nifty Gmail hacks to boost your productivity

Gmail is the most popular email service today, and with good reason. It has one of the most customizable interfaces and a trove of time-saving and productivity-enhancing features. There’s plenty you can do to optimize your Gmail inbox; here are a few of them. Undo Send In the fast-paced world of business, mistakes happen. And […]

Here’s why your SMB needs a business continuity plan

A variety of untoward events can disrupt the operations of small- to medium-sized businesses (SMBs), including natural disasters or cyberattacks. These incidents can cause SMBS to lose revenue, or in some extreme cases, close permanently. Fortunately, having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What […]

It’s time to rethink your password strategy

In 2003, the National Institute of Standards and Technology (NIST) stated that strong passwords should consist of upper- and lowercase letters, numbers, and symbols. However, the institute has now reversed its stance. Find out why and learn what their new recommendations are. The problem The issue isn’t that the NIST advised people to create easy-to-crack […]

Recording calls is good for business — here’s why

Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature. By listening to recorded calls, you can find […]

What is single sign-on and what are its benefits?

Secure logins are a necessity in business, but managing so many user credentials can get tedious. The good news is that you can simplify your organization’s login processes without compromising security by deploying single sign-on. What is single sign-on (SSO)? Single sign-on allows you to use one username and one password to provide secure access […]

6 Ways to enhance your website’s design

Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever. To keep your site aesthetically appealing and […]

Here’s what to remember when buying antivirus software

It’s essential to have antivirus software installed on your business computers to protect these against viruses, malware, ransomware, and spyware, among others. However, not all antivirus programs are created equal. If you’re looking for the best antivirus software, consider the following points. Cost There are free antivirus programs in the market, but they only offer […]

What you need to know about telephony DoS

Hackers launch denial-of-service (DoS) attacks to render IT systems and networks inaccessible to intended users. Large corporations’ web servers used to be frequent targets, but nowadays, every business can become a victim. Hackers have also started launching attacks on Voice over Internet Protocol (VoIP) systems. This brief guide on telephony DoS attacks can help you […]