Think your password is secure? Think again

The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe — using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance. Find out why and what this means for you. The problem The issue isn’t […]

5G is set to take VoIP to the next level

Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 […]

Why your business should get SaaS-y

Businesses these days need different kinds of software to streamline and improve their operations. However, a lot of small businesses can’t readily afford these software. But there is a way to harness the power of such software without draining your resources. Learn more about Software-as-a-Service (SaaS), and how your business can benefit from it. What […]

Tips to enhance your website’s look

“Don’t judge a book by its cover,” the cliche goes. But in marketing, looks /do/ matter. Take, for example, your website. It is often the first opportunity to make a good impression on customers and potential customers. You don’t want to squander that opportunity just because your site’s looks aren’t up to par. Here’s how […]

Fileless malware: Are you at risk?

Over the past few years, the security industry has witnessed a rapid evolution in attack techniques, including fileless malware. Now, cybercriminals use legitimate tools and services such as existing software, applications, and authorized protocols to carry out malicious activities like unauthorized data retrieval or data damage. Left unchecked, these types of malware can adversely affect […]

How to choose the best VoIP system for your business

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could be overwhelming. This guide will help you decide which VoIP system suits you best. What are proprietary systems? When most companies release VoIP software, such […]

What private browsing can and can’t do

As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all the websites you visit. That browsing information can also fall into the wrong hands, which is why you should consider using private browsing if you […]

Here’s how you can wow website visitors

Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking […]

Guidelines on monitoring your employees’ online activities

There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide to monitor your employees, we have some guidelines for you to follow for a smooth implementation process. The case for monitoring Here are several reasons […]

Advantages of call recording

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity. #1. Improve customer service One of the most important reasons why […]