No company is safe from disaster. For example, a ransomware attack, a fire, or an unplanned power outage can cause your small- or medium-sized business (SMB) to go offline and lose revenue. In order to protect your company from these unexpected events, it’s important to have a business continuity plan (BCP) in place. This blog […]
In case you missed it, the National Institute of Standards and Technology (NIST) released new guidelines for creating and managing passwords. This is great news for anyone looking to improve their online security. But what do these new guidelines mean for you? In this blog post, we will discuss the basics of the NIST password […]
When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]
The need to generate, manage, and remember numerous passwords for different accounts often causes password fatigue. Using the same passwords for all these accounts may seem like an ideal solution for many employees, but it comes with a huge risk to company security. The best solution is to use single sign-on. What is single sign […]
More and more businesses are investing more money in new IT solutions to drive efficiency, enhance customer service, and improve cybersecurity, among others. However, your IT investment might become a waste of money if you make these mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the […]
Email is one of the most commonly used forms of communication nowadays. It’s quick, easy, and convenient, but it’s also vulnerable to attacks from hackers. Read on for some practical tips that you can use to secure your email account and keep your information safe. Use strong passwords Many email users fail to realize how […]
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]
People’s opinions about a company are often shaped by the design of the company’s website. This is why it’s essential to create a website that accurately reflects the image you want your brand to project. Here are some design trends to incorporate into your website to take it to the next level. Custom illustrations A […]
If you’re running an online store, then you know how important it is to have a streamlined order management system (OMS). A cloud-based OMS can help take your business to the next level by providing a number of advantages that traditional, on-premises systems can’t match. Read on to learn more about the key benefits of […]
Watering hole attacks are on the rise, but many businesses are still unprepared against it. To avoid falling victim to a watering hole attack, it is crucial to know what it is, understand the risks, and take steps to defend your business. How watering hole attacks work The term “watering hole” colloquially refers to a […]
