Losing or compromising data can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others. And because threats to data security are always present online, it’s important to implement tough security measures that will keep your business data safe 24/7. Here are some tried-and-tested methods to […]
Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls […]
Protecting business data becomes more challenging when a company has a distributed workforce using different devices that are connected to different networks. Even when they’re only browsing the internet, workers get exposed to all sorts of online dangers. As a business owner, you should consider implementing browser safety measures to avoid data compromise. Install ad […]
If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost your team’s ability to multitask and handle more complex projects. However, buying new tools and solutions will not give you the results you want unless […]
There are millions of malware in existence, with new ones being developed by the minute. This is terrible news for anyone who stores personal information online — which is basically everyone in the world today. Learn how you can avoid being a victim of a watering hole attack, one of the most common ways cybercriminals […]
With business trends like bring your own device policies and remote work, companies using VoIP in their office have had to expand their remote communication capabilities to hold their own against competitors. However, they may still struggle to extend VoIP to off-site or mobile employees. To cater to your out-of-office workers, there are a variety […]
Businesses seeking to integrate their various systems may be intrigued by a cloud solution. An increasingly popular cloud solution for small- and mid-sized businesses (SMBs) is enterprise resource planning (ERP). In this post, you’ll learn what a cloud-based ERP system is and how your business can benefit from it. Define: Cloud-based ERP ERP is management […]
Cloud-based order management systems (OMS) have plenty of useful features that can help any eCommerce business boost their sales. But this is just one of the many advantages these tools offer. Read on to learn more about the business benefits of deploying an OMS. First off, we need to clarify that an inventory management system […]
“Know thine enemy” — it means to get to know them and their motives. In this blog, we take a close look at the five types of dangerous hackers, what their motives are, and how they operate. Script kiddies In terms of skill, script kiddies (or skids, for short) are at the bottom of the […]
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between its two types: traditional desk phones (hardphones) or software-based phones (softphones). Worry not — we’re here to help you understand the benefits of each type. What’s a hardphone? A hardphone functions like a normal […]
