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As a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties every day of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to work from home. Here are […]

There’s no telling when natural disasters will occur. When they do, certain regions in the country often bear the brunt of their impact, like when Hurricanes Harvey and Irma hit certain states in 2017. With a well-designed disaster recovery (DR) plan, your business can be spared from total devastation. Determine recovery hierarchy Certain parts of […]

Jargon can be intimidating if you’re dealing with IT issues and you’re anything but techy. Running an anti-malware scan can generate auto pop-ups that leave you clueless with IT terms that sound Greek. Learning the basic concepts listed here will help you move on and not be surprised the next time that happens. Malware For […]

You hear a lot about big data nowadays, but not in connection with small- and medium-sized businesses (SMBs). To compete with the big guys, SMBs need Voice over Internet Protocol (VoIP) to get better access to customer data. Read on for the best ways to leverage your VoIP data to serve clients. Time/Date data The […]

Think you’ve got enough online security measures in place within your company? It’s hard to tell since you’ll never really know what the next malware or online scam will bring. Plus, it only takes one employee’s mistake to put the company in danger. It’s time to add another layer of online security using browser extensions. […]

Technology enables businesses to work remotely, collaborate more efficiently, and manage their time more effectively. But to achieve these benefits, you need to implement technologies that align with your business’s needs. Here are some things to consider. Change office communication To increase efficiency, set up instant messaging software such as Slack or Microsoft Teams. This […]

In the digital age, cybersecurity should be one of the top priorities for anyone who goes online. One way is to vet those who are trying to access your systems. But when it comes to verifying users’ identity, many are unaware of the two kinds of authentication measures available. Read on to know the differences […]

Microsoft is always ensuring that their popular cloud-based productivity suite, Office 365, is constantly being improved. Because of the great applications and support offered, small- to medium-sized businesses (SMBs) are continually migrating to the platform. If you are considering moving to Office 365, you should be aware of five factors that can cause a migration […]

Talk of business trends usually revolves around process optimization and efficiency rather than just volume. As such, order management systems (OMSs) are gaining popularity, thanks in large part to their ability to provide immediate results. First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former is […]

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly. #1. Improve customer service One of the most important reasons why businesses […]