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Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could be overwhelming. This guide will help you decide which VoIP system suits you best. What are proprietary systems? When most companies release VoIP software, such […]

Why do you need a top-down approach to IT security?For any organization, its employees are its biggest assets. But, what happens when your biggest assets turn out to be your greatest threats or liabilities? That is how cybercrime can change the game. In a recent study, it came to light that employee actions account for about 70% of the data breaches that happen.

As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all the websites you visit. That browsing information can also fall into the wrong hands, which is why you should consider using private browsing if you […]

Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking […]

There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide to monitor your employees, we have some guidelines for you to follow for a smooth implementation process. The case for monitoring Here are several reasons […]

3 steps you can take to protect your data in the Cloud Moving to the Cloud offers tremendous benefits for SMBs that range from lower IT costs to any-time access to data and certainly more reliability in terms of uptime. But, data in the Cloud is also vulnerable to security threats just like the data stored on physical servers.

Is the Cloud really risk-free?The Cloud presents plenty of benefits that make it a very attractive choice, especially for SMBs who don’t want to be burdened with higher in-house IT costs, putting your data in the Cloud is not risk-free. Just as storing data on physical servers has its security threats, the Cloud presents certain security concerns as well.

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity. #1. Improve customer service One of the most important reasons why […]

As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has no HTTPS in its URL. If they enter their personal details on this page, they will be a prime target for identity theft without them […]

Things to consider before switching to the CloudMore and more businesses are switching to the Cloud to store their data and rightly so. The Cloud offers numerous benefits over the traditional, physical on site server. For example, Anytime, anywhere access to your data: Information in the Cloud can be accessed from anywhere using an internet connection, unlike in the case of traditional servers, where you need a physical connection to the servers Significant cost savings: You cut hardware costs, because the Cloud follows a ‘pay-as-you-use’ approach to data storage SaaS compatibility and support: The Cloud allows the use of Software-as-a-Service since the software can be hosted in the Cloud Scalability: The Cloud lets you scale up and down as your business needs change 24/7 monitoring, support, and greater access reliability: When your data is in the Cloud, the Cloud service provider is responsible for keeping it safe and ensuring it is securely accessible at all times.